Some useful contact numbers…

if you need to get in touch with Highland Council

8 am to 5 pm Monday to Friday.

  • General enquiries, comments, compliments or report a complaint 01349 886606
  • Roads, flooding and street lighting  01349 886601
  • Council house repairs,pest control, housing applications and rent enquiries  01349 886602
  • Waste collections, fly-tipping, pollution, dog fouling or abandoned vehicles. 01349 886603
  • Blue Badge, travel and National Entitlement Cards  01349 886604
  • Make a payment by debit or credit card 01349 886605
  • Planning and building standards 01349 886608
  • Licensing 01349 886609
  • Elections helpline 01349 886657

Handy numbers in the event of an emergency

In an emergency dial 999 for the police, fire and ambulance service.

For non-emergencies, you can contact the police on 101 and the fire service on 01382 835804 (24 hours).

Council emergency out of hours phone numbers

  • Health and social care – 0845 601 4813
  • Roads, flooding and street lighting – 01349 886690
  • Housing, homelessness, and public buildings – 01349 886691
    (We no longer provide Lochaber Housing Association’s out of hours service, please contact the association direct on 01397 702530)
  • Registration – 07818 588 203

Trunk road maintenance

  • BEAR Scotland – 0800 587 1107

Other numbers

  • Gas Freephone – 0800 111 999
  • NHS 24 – Call free on 111 if you are ill and it can’t wait until your regular NHS service reopens
  • Police Scotland – 101 (for all services)
  • Scottish Fire and Rescue Service – 01463 240999 (24 hours)
  • Scottish and Southern Electric Freephone – 0800 300 999
  • Scottish Water –  0800 0778 778 (24 hours)
  • SEPA Floodline – 0345 988 1188
  • SEPA Pollution hotline – 0800 807060 (24 hours)